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FAQ







If you have questions that are not in our FAQ’s, please call (360) 651-6400 and we will be happy to assist you.

We know patients, as well as family members, friends, and referral sources, have a lot of questions before, during and after inpatient treatment so we have addressed many of the frequent inquiries we receive.




ITEMS ALLOWED AT SPBH

When you arrive on the unit, your personal belongings will be checked in by a mental health technician (MHT). You will be allowed to keep your clothing in your room.

Smokey Point Behavioral has washers, dryers, and laundry soap available on each unit. Laundry service is provided for patients and done at night. Dirty clothes are placed in brown paper bags with your name on the bag. Freshly laundered clothes are also returned in brown paper bags.

PLEASE REFER TO “ITEMS NOT ALLOWED AT SPBH” AFTER READING THIS SECTION.

Suggested Items to Bring:

  • Insurance card, photo ID, and contact list of current providers.
  • Three to five days of casual, comfortable clothing with no drawstrings:
    • Pants
    • Shirts
    • Socks, underwear and bras
      • Bras with underwire and sports bras are not allowed.
    • Shoes and slippers without laces (we will provide ties).
    • Shorts must be worn under dresses or skirts.
    • Pajamas: Must be worn at bedtime and have a shirt and bottom.
  • Unframed photos of family.
  • Wire free journals for writing.
  • Foam earplugs for sleeping.
  • Medications: Inhalers, birth control pills and antibiotics if needed. We supply all other medication.
    • Please bring a current, accurate list of your medications, frequencies and dosage times.
  • Makeup is limited to two items.
    • The items must be in NON-GLASS containers with NO mirrors, and they must be used under
      supervision.

*** All clothing must provide adequate coverage. Staff may request that clothes be changed if they consider the attire to be inappropriate (too tight, too short, offensive, dirty, etc.). Any inappropriate clothing will be marked with your name and stored for family to pick up or until you are discharged. Socks, shoes or slippers must be worn at all times.

*** Jewelry is limited to a wedding ring only. All other jewelry is prohibited and will be securely stored.

*** Exchanging, borrowing, or lending any clothing or personal items is prohibited.

Alcohol-Free Hygiene Toiletries:

  • Toothbrush/Toothpaste
  • Shampoo/Conditioner
  • Hairbrush/Eyeglasses
  • Deodorant
  • Feminine hygiene products

* Basic hygiene kits can be provided at no cost if patients do not have these items (all toiletries are placed in plastic containers behind the nurse’s station).

ITEMS NOT ALLOWED AT SPBH

We strive to keep our building free of potentially hazardous items. As a result, we have determined what items are considered contraband and not approved for patients admitted to SPBH. The list includes (but is not limited to):

  • Alcohol, drugs or illegal substances.
  • All electronic or battery operated devices: cameras, cell phones, computers, video games, etc.
  • Bedding, blankets, pillows, and stuffed animals (for infection control purposes). We will supply all the linens and pillows you need during your stay.
  • Belts, drawstrings, handkerchiefs, hats, scarves, stockings, pantyhose or tights, and any clothing/shoes with ties.
  • Boots (includes steel toe)
  • Cans (aluminum, metal or plastic – such as aerosol cans)
  • Cameras, cellphones, computers, and gaming devices
  • Cigars, cigarettes, e-cigarettes and tobacco products (SPBH is a tobacco and smoke-free campus.)
  • Clothing with offensive language
  • Drawstrings, rope, chains or other corded items
  • Ear and facial piercings deemed a safety risk.
  • Earplugs (wax or plastic)
  • Earphones
  • Flowers and candy
  • Food of any kind outside of SPBH is not allowed on units or patient rooms and will not be delivered.
  • Glass, ceramic objects, and picture frames
  • Hats or headbands
  • Hair dryers, curling irons, and straightening irons
  • Hairspray
  • Hand sanitizer with alcohol
  • Hard-backed books (soft cover books are acceptable)
  • Jewelry including body piercing and necklaces (except wedding rings)
  • Lighters and matches
  • Metal items such as combs, metal nail files/nail clippers, manicure sets, and picture frames.
  • Mirrors (including make-up compacts with mirrors)
  • Mouthwash/gel toothpaste containing alcohol
  • Nail polish or polish remover
  • Needles, sewing needles, and hooks of any kind
  • Paperclips, pencils, and pens
  • Perfume and cologne
  • Pins (includes straight and safety pins)
  • Plastic bags of any type or size
  • Purses, luggage, backpacks (will be stored until discharge)
  • Razors
  • Scissors
  • Spiral notebooks
  • Shoes or slippers with laces (we will provide ties)
  • Underwire bras and sport bras
  • Weapons of any kind (e.g., guns, knives, mace/pepper spray, etc.)

** We will not allow revealing clothing (spaghetti straps, bare midriffs, short shirts, shorts, overalls, clothing below the belly button/waistline, unbuttoned pants, saggy pants or items with potentially offensive material such as racism, gang related, sexual, Satanism, etc. Staff reserves the right to exchange such clothing with scrubs.


Upon entering the hospital lobby you will be greeted by the receptionist or and escorted to an the Assessment & Referral lobby area. We will ask you to complete a few pieces of paperwork similar to a doctor’s office visit. An admission counselor will meet with you and explain the assessment and admission process, and a financial counselor will explain your benefits and how they fit with our programs.

At this time, we will ask you questions and complete a full psychosocial assessment, review the programs available and make a recommendation for appropriate treatment. If you need treatment we do not provide, we will provide community resources for you to follow up with at your convenience. Your assessment counselor will discuss the recommendations for a level of care along with programs we offer.

Once you sign the admission paperwork the counselor will go over which items are allowed on the unit and escort you to your treatment unit for orientation with one of our nurses. Patients will be seen by their psychiatrist and an internal medicine physician within 24 hours of admission.

Please bring:

  • Form of state or federally issued ID
  • Insurance card
  • Emergency contact information
  • List of current prescription medications
  • List of important phone numbers
  • Medical Power of Attorney or Guardianship Paperwork, if needed
  • Legal documents proving legal guardianship for a minor



Every patient is protected under the HIPAA (Health Insurance Portability and Accountability Act) law that requires us to keep our patient’s identity confidential.

If you are a referring professional attempting to contact your patient please contact us and ask for one our community liaison’s to provide assistance.

The patient will be given a unique ID number when he/she is admitted. He/she will have the opportunity to give their patient ID number to whomever he/she chooses. In the case you have not received this number please leave a message for the patient and if he/she is admitted to the hospital, our staff will give the patient a message that you are attempting to reach him/her. Receptionists will not be able to confirm if a patient is admitted to the hospital without the patient ID, but if you leave a message and the person you are trying to reach is at the hospital the message will be delivered. If the patient does not want to provide their ID, this is their right and the phone call may not be returned.

We strive to include friends, family and referral sources in the care of our patients, but we do respect the confidentiality of each patient and adhere to HIPAA laws.

THERAPEUTIC COMMUNITY

The hospital offers specialty programs. These therapy models allow the opportunity for patients with similar issues to process in a group setting under the care of a psychiatrist

PROVEN, EVIDENCE-BASED THERAPEUTIC APPROACH

Trauma focused Cognitive Behavioral Therapy

Therapy is based on working with the patient in the development and integration of knowledge, skills and process. The healing is accomplished through integration of respect for the patient, family, community, culture and religion. The patient is motivated through active therapy, assignment completion, encouragement, and motivation while supporting the patient through trauma work. Emotional responses to trauma often trigger maladaptive behaviors which may present in aggression, opposition to authority figures or other harmful behaviors. Being in a safe environment while the patient receives feedback and develops healthy coping skills is essential. Key components of therapy includes psych-education, family therapy, relaxation therapy and helping the patient connect the thoughts, feelings and behaviors. The successful outcome results in the patient integrating what has been learned in treatment, how the patient relates to others and what they can expect in the future.

Cognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a short-term, present oriented, evidenced based therapy used to treat a wide variety of psychiatric disorders and psychological problems, including but not limited to mood disorders and anxiety disorders. CBT is individually tailored in order to build a strong therapeutic alliance and emphasizes collaboration and active participation from the treatment team and the patient. CBT is a time-limited approach to therapy designed to focus on the present time. One of the core values of CBT is to teach patients how to identify, evaluate, and respond to their dysfunctional thoughts, behaviors and beliefs in order to change the individual’s thoughts, mood, and behaviors to be more functional and healthy.

Dialectical Behavioral Therapy

Dialectical Behavior Therapy (DBT) is an active, effective therapy designed to assist the patient to work through major issues and to function to the patient’s potential. DBT has been found to be successful with patients that self harm, have difficulty with relationships and can be successful when other forms of therapy have failed. DBT is a form of CBT designed to teach the patient to develop skills for coping with stress, regulate emotions and improve relationships with others. DBT includes mindfulness, interpersonal effectiveness, emotion regulation, and distress tolerance. Each of these skills have specific coping strategies that are taught to patients in group sessions and is then practiced to promote the transfer of skills to the patient’s everyday life. Practice is essential to DBT. The therapist supports the patient through the change process. The process emphasizes that everything is interconnected. The belief is that change is constant and inevitable. Finally therapy focuses on integration for the patient to be succeed.

Cognitive Processing Therapy

CPT is a form of CBT that assists patients to recover from Post Traumatic Stress Disorder (PTSD). CPT focuses on causes and consequences of traumatic events that produce strong negative emotions that prevent the patient from accurate processing of traumatic memories and the resulting emotions from those events. Because the emotions tend to be overwhelmingly negative and very difficult to cope with the patient tends to avoid these triggers. This avoidance ultimately blocks the recovery process. CPT incorporates trauma specific cognitive techniques designed to assist the patient with progress toward recovery. The primary focus of treatment is to assist the patient to understand the connection of the traumatic event and the maladaptive behaviors. The goal to reduce the ongoing negative effects on the patient. Education is a critical component of the therapy. Identification of the maladaptive beliefs is essential for recovery from the traumatic experiences. Processing the trauma is necessary. Ultimately the goal is to clarify and modify the cognitive disorders. The patient can then utilize newly developed skills in the road to recovery.

Living In Balance

Living in Balance assists patients to address life issues that are often neglected during addiction, work with the Twelve Step Program and improve emotional well-being. The focus is on integrating the patient’s mental health disorder into their addiction treatment program, allowing them to bring their life back into balance. Sessions focus on the effects of alcohol and other drug use on mental health; exploring co-occurring disorders, and education efforts. The building off recovery support systems, development of decision making skills and expanding the ability to cope with chronic diseases and substance abuse is essential to the basic foundation of the program.

Education includes but is not limited to:

  • Substance use and mental health disorders, how they interact and how treatment helps;
  • combating stigma;
  • Adequate family and peer support;
  • Advanced relapse prevention strategies; and
  • Overcoming challenges.

HOSPITAL SERVICES PROVIDED

Medication Management — The attending psychiatrist will assess, prescribe and supervise each patient’s medication. An internal medicine or family practice provider will see the patient for a history and physical exam within 24 hours of admission.

Case Management — A therapist will be assigned to each patient to assist him/her with coordination of aftercare appointments, family and referring professionals.

Group Therapy — We provide group therapy each day with a licensed therapist. Group therapy can be a powerful experience where patients can learn how to monitor their feelings, thoughts and actions and test them in a safe environment.

Family Therapy — A structured family meeting will be arranged if the patient and treatment team determine a family meeting would have therapeutic benefit.

Recreational Therapy — A certified recreation therapist provides interventions which may include self-expression, stress management, problem solving, resource education, social skills, and journaling and leisure/recreation skills. In addition, we provide music and art therapy with specially trained clinicians.

Psycho-Education Group — Provides patients with valuable information and education which may include diagnosis, medication stabilization, wellness, and behavior management techniques.

Process Group — A therapy session held in a group where patients can share their feelings in a safe environment with peers who may have had similar experiences.

School — Adolescents will attend school Monday through Friday with a teacher available to assist students with their school work. We request parents bring their child’s school work no later than three days after admission.


The hospital accepts most commercial insurance, managed Medicaid and Medicare plans, Medicaid for patients under 21, Medicare and TRICARE®. If you do not have insurance, contact the intake department at (360) 651-6400.

To speak with a financial counselor, please call (360) 651-6400 and ask for the business office.

County crisis line phone numbers

You may call your local county crisis line to request assistance for you or a friend or family member (24/7/365). 

Important: Crisis lines are available for all Washingtonians (regardless of your insurance status or income level).

County Organization* Phone number
Adams County Spokane County BH-ASO 1-877-266-1818
Asotin County Greater Columbia BH-ASO 1-888-544-9986
Benton County Greater Columbia BH-ASO 1-888-544-9986
Chelan County Beacon Health Options 1-800-852-2923
Clallam County Salish BH-ASO 1-888-910-0416
Clark County Beacon Health Options 1-800-626-8137
Columbia County Greater Columbia BH-ASO 1-888-544-9986
Cowlitz County Great Rivers BH-ASO 1-800-803-8833
Douglas County Beacon Health Options 1-800-852-2923
Ferry County Spokane County BH-ASO 1-877-266-1818
Franklin County Greater Columbia BH-ASO 1-888-544-9986
Garfield County Greater Columbia BH-ASO 1-888-544-9986
Grant County Beacon Health Options 1-800-852-2923
Grays Harbor County Great Rivers BH-ASO 1-800-803-8833
Island County North Sound BH-ASO 1-800-584-3578
Jefferson County Salish BH-ASO 1-888-910-0416
King County King County BH-ASO 1-866-427-4747
Kitsap County Salish BH-ASO 1-888-910-0416
Kittitas County Greater Columbia BH-ASO 1-888-544-9986
Klickitat County Beacon Health Options 1-800-626-8137
Lewis County Great Rivers BH-ASO 1-800-803-8833
Lincoln County Spokane County BH-ASO 1-877-266-1818
Mason County Thurston-Mason BH-ASO 1-800-270-0041
Okanogan County Beacon Health Options 1-800-852-2923
Pacific County Great Rivers BH-ASO 1-800-803-8833
Pend Oreille County Spokane County BH-ASO 1-877-266-1818
Pierce County Beacon Health Options 1-800-576-7764
San Juan County North Sound BH-ASO 1-800-584-3578
Skagit County North Sound BH-ASO 1-800-584-3578
Skamania County Beacon Health Options 1-800-626-8137
Snohomish County North Sound BH-ASO 1-800-584-3578
Spokane County Spokane County BH-ASO 1-877-266-1818
Stevens County Spokane County BH-ASO 1-877-266-1818
Thurston County Thurston-Mason BH-ASO 1-800-270-0041
Wahkiakum County Great Rivers BH-ASO 1-800-803-8833
Walla Walla County Greater Columbia BH-ASO 1-888-544-9986
Whatcom County North Sound BH-ASO 1-800-584-3578
Whitman County Greater Columbia BH-ASO 1-888-544-9986
Yakima County Greater Columbia BH-ASO 1-888-544-9986

• Kitsap Mental Health Services
Counseling & mental health
5455 Almira Dr. NE Bremerton, WA 98311
Open · Closes 5 PM
(360) 405-4010

• Sound Mental Health
Counseling & mental health
14216 NE 21st St, Bellevue, WA 98007
Open · Closes 5 PM
(425) 653-4900

• Basic Steps Mental Health
Counseling & mental health
12199 Village Center Pl, Mukilteo, WA 98275
Open · Closes 6 PM
(425) 588-8438

• Shifa Health
Facebook (11) · Counseling & mental health
10333 19th Ave SE Ste 109, Everett, WA 98208
Open · Closes 5 PM
(425) 742-4600

• Compass Health
Counseling & mental health
3322 Broadway, Everett, WA 98201
(425) 349-6800

• Strength of Life Counseling
Counseling & mental health
37 S Wenatchee Ave Ste F, Wenatchee, WA 98801
Open · Closes 6 PM
(509) 888-4866

• Swedish Mental Health Services – Edmonds
Counseling & mental health
21601 76th Ave. W., Edmonds, WA 98026
Open · Closes 4:30 PM
(425) 640-4981

• Kaiser Permanente Bremerton Mental Health & Wellness
Counseling & mental health
555 Pacific Ave 202, Bremerton, WA 98337
Open · Closes 5 PM
(360) 782-1700

• Pacific Mental Health
Counseling & mental health
5108 196th St SW Ste 350, Lynnwood, WA 98036
(425) 582-2041

• Mental Health Crisis Service
Counseling & mental health
2802 Broadway, Everett, WA 98201
Open · Closes 11:59 PM
(425) 258-4357

• Sound Mental Health
Counseling & mental health
1600 E Olive St, Seattle, WA 98122
Open · Closes 5 PM
(206) 302-2200

• Mental Health Intake and Brief Intervention Services Clinic at Harborview
Counseling & mental health
401 Broadway, Seattle, WA 98122
Open · Closes 5 PM
(206) 744-9600

• Jefferson Mental Health Services
Health & medical
884 W Park Ave, Port Townsend, WA 98368
Open · Closes 11:59 PM
(360) 385-0321

• Sunrise Community Mental Health
Counseling & mental health
811 Madison St, Everett, WA 98203
Open · Closes 5 PM
(425) 212-4200

• Seattle Mental Health
Counseling & mental health
14270 NE 21st St, Bellevue, WA 98007
(425) 641-2999

• Navos
Trainer, Hospital
1210 SW 136th St, Burien, WA 98166
Open · Closes 2 PM
(206) 257-6600

• Sound Mental Health
Counseling & mental health
600 Broadway Ste 170, Seattle, WA 98122
(206) 901-2000